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Frequently Asked Questions

  Privacy Policy

General Information


All purchases made from Family Horizons will need to be prepaid. No goods will be shipped until payment has been authorized and received. 


Physical resources, such as books and DVD’s will be dispatched by postal service, unless otherwise indicated at the time of purchase. International purchases will be sent by the cheapest air mail service.  All prices for physical goods include shipping. No other costs should be applied, unless alternative arrangements (such as extra costs for faster delivery) have been made at the time of purchase.
E-books will be delivered by email. It is important therefore, for purchaser’s email address to be entered correctly.

All care must be taken when ordering any product from the Family Horizons website. No refunds will be given because of a change of mind or whim of any kind. 
However, should a product prove defective, a refund or replacement will be happily provided. A product is not considered 'defective' because of spelling or grammatical errors or errors of placement if the general text and its meaning are still readily understandable.
A digital product would only be considered 'defective' if download was unable to successfully take place. 
All product is guaranteed, subject to these conditions, for 28 days from the date of purchase.

All material on this site is copyright. However, you may post any of our original material on the internet as long as you acknowledge copyright and provide text links pointing back to the relevant page/pages of our site. Should you desire to use our materials for purposes other than the internet, you are welcome to as long as you acknowledge copyright.
No commercial gain is to be made from the use of our materials, either on the internet or by any other means.

Frequently Asked Questions

  Privacy Policy

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Family Horizons Ministries - for Family, Marriage and Parenting. In association with Living Word Outreach Inc. Australia.